AIOps & Managed Services
Utilizing AIOps platforms to detect anomalies and resolve infrastructure incidents before they impact business operations.
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Key Capabilities
Automated Remediation
Scripts that automatically restart services, clear caches, or reroute traffic when specific failure patterns are detected.
Anomaly Detection
Machine learning models that establish baselines for normal performance and alert only on true deviations, reducing alert fatigue.
Root Cause Analysis (RCA)
AI that correlates logs across distributed systems to instantly pinpoint the source of an outage.
Autonomous Reliability
AI systems are not 'fire and forget'. They are gardens that need tending.
AI systems are not 'fire and forget'. They are probabilistic gardens that need tending. We implement 'Continuous Observability 2.0' where we monitor not just system metrics (CPU/RAM), but model metrics (Drift, Confidence, Bias).
We derive the solution by establishing 'Baselines of Normality' over a 2-week period. Once established, our anomaly detection models flag deviations in real-time. If latency spikes or accuracy drops, the system triggers automated remediation - restarting pods, rolling back weights, or clearing caches - without human intervention.
This creates a self-healing infrastructure that guarantees 99.99% uptime for your mission-critical AI workloads.
Our Methodology
A structured approach to delivery that ensures consistency and quality.
Baseline Establishment
Collecting telemetry data (logs, metrics, traces) for 2-4 weeks to understand normal system behavior and seasonality.
Correlation Rules
Configuring the AIOps platform to group related alerts from different systems into single verifiable incidents.
Automated Remediation
Building runbooks for common issues (disk full, memory leak, service hang) that trigger automatically upon detection.
Feedback Loop
Continuously training the models based on incident resolution data to improve accuracy and reduce false positives.
Technology Stack
Built on modern, enterprise-grade frameworks and infrastructure.
Observability
Log Management
Incident Response
Why Choose RSA Tech
Delivering measurable impact through verified engineering excellence.